“A compassionate approach for assessing, de-escalating, problem-solving and resolving mental health crisis situations.”
In the ever-changing roles of law enforcement, EMT, Firefighters and 911 dispatchers, it is more important than ever for first-responders to learn the tools and techniques on how to successfully de-escalate people in crisis with non-violent tactics. This training will provide you with a comprehensive approach on how to compassionately use these strategies for a successful crisis intervention, especially those with mental illness and developmental disabilities.
This training will include:
Instructor: Terri Delaney is an emergency room and psychiatric nurse who has over 32 years-experience working with people who have mental illness and developmental disabilities. She has been providing de-escalation training to nurses, doctors, police officers, and EMS personnel throughout her career.
November 18, 2020 – at the Needham Police Department @ 9:00 AM-1 PM
December 2, 2020 – at the Reading Police Department @ 9:00 AM -1 PM
March 16, 2021 – at the Northampton Police Department @ 9:00 AM-1 PM