Calls for erratic operators, drunk drivers, suspicious vehicles and similar calls involving motor vehicles are commonplace in every communications center. The information obtained by the 911 call-taker can, and often does, have a significant impact on the handling and outcome of these calls. This course is designed to ensure that the 911 call-taker is knowledgeable and prepared to obtain and dispatch the necessary information to ensure a successful resolution to a wide variety of dangerous driver calls.
December 6, 2018 8:00 A.M. at the Natick Police Department
December 13, 2018 7:30 A.M. at the Somerville Police Department
January 18, 2019 9:00 A.M. at the Lynn Police Department