617.612.5210
info@hanrahanconsulting.com
HANRAHAN CONSULTING, LLC PUBLIC SAFETY PROMOTIONS, TRAINING, SELECTION & MORE
FREE practice questions click here
you must include your name and agency.
VISIT OUR ON-LINE STORE NOW !
CHECK UPCOMING COURSE SCHEDULE
Dispatch Legal Issues

This course covers the essential legal issues effecting dispatching in Massachusetts, from how the dispatcher effects the legal outcome of a criminal case, to criminal laws effecting dispatching, to liability and public record and CORI issues.

How the call-taker effects Criminal Cases

  • Establishing probable cause
  • The two-pronged Aguillar-Spinelli test
  • Sufficient descriptions
  • Jurisdictional Issues
  • Admissibility of statements
  • The First Complaint Rule

Criminal Statutes & Laws that Call-Takers should be familiar with:

  • False calls to 911
  • Public Record & CORI issues
  • Missing Person requirements
  • ID fraud – can reported in any county associated with victim/money
  • Other relevant laws 

Civil Liability Issues:

  • 911 Calls
  • Medical Emergencies
  • Missing Children
  • Properly obtaining and confirming addresses
  • Rudeness and un-professionalism
  • Review and discussion of actual 911 calls

Public Record and CORI Issues

October 25, 2018 – at the Natick Police Department @ 8:30 AM
November 19, 2018 – at the Somerville Police Department @ 7:30 AM
December 3, 2018 – at the Lynn Police Department @ 9:00 AM
January 11, 2019 – at the Brewster Police Department @ 9:00 AM
January 12, 2019 – at the Middleboro Police Department @ 8:30 AM
February 6, 2019 – at the Middleboro Police Department @ 8:30 AM

REGISTRATION FORM

 

 
Copyright 2014. Hanrahan Consulting. All rights reserved.
Hanrahan Consulting, LLC P.O. Box 383
Watertown, MA 02471
Tel (617) 612-5210
Fax (978) 467-4257