HANDLING MENTAL HEALTH, COGNITIVE IMPAIRMENT, & SUBSTANCE ABUSE CALLS for 911

The number of mental health related calls is on the rise. Substance abuse, particularly the current heroin epidemic, poses special challenges for first responders. 911 Call-takers need to be familiar with a wide variety of mental health disorders, cognitive impairments and substance abuse disorders, the appropriate types of responses, available resources, and the legal aspects of responding to these sensitive types of calls. This eight-hour course is designed to ensure that 911 call-takers are knowledgeable and prepared on how to best handle these types of sensitive, and potentially dangerous, calls.

March 12, 2018 at the Rutland Town Library CLASS IS FULL
March 14, 2018 at the Tewksbury Police Department – starting at 8AM
March 15, 2018 at the Tewksbury Police Department – starting at 4:00PM
March 22, 2018 at the Groton Fire Station #3 starting at 8AM

May 4, 2018 at the Yarmouth Police Department starting at 8AM
October 18, 2018 at the Natick Police Department– starting at 8AM

REGISTRATION FORM

HOST THIS COURSE – Call (617) 612-5210